Return & Exchange Policy

Return & Refunds: 

• Return requests must be made within 4 days of product delivery.
• Returned items must be unused, unwashed, and returned with original packaging and tags intact. Items without tags will be rejected.
• Shipping charges are non-refundable.
• Notify us immediately or within 24 hours after delivery with photo/video evidence at orders@evam.co.in if your package arrives damaged or defective.
• Items not meeting return policy requirements will be returned to the customer at their expense, with no refund issued.
• The refund will be initiated once the returned products are delivered to our warehouse.
• For locations not covered by reverse pickup, customers can self-ship the items to Evam.co.in (A Rs.100 coupon code will be issued for self-shipping costs upon successful quality check of returned items.)

Exchange Orders:

• Items can be exchanged within 7 days of product delivery from Evam.co.in for any reason, provided the item remains unused, with original tags and packaging intact.
• Free replacements will be provided for size mismatches or defective items, subject to stock availability.
• We offer exchanges for the same item in a different size, a different size of the same style, or a completely different item from within 7 days, subject to your address being serviceable for an exchange.
• Only one exchange per order number is allowed. Exchanges for size differences are permitted, but a second exchange on the same order is not accepted.
• If exchanging for a higher-valued item, you will be charged the difference. Conversely, if the exchanged item is of lower value, the difference will be refunded as store credit after successful pickup of the original item.
• Exchange cannot be made for multiple products; you can only select one item per exchange request. However, you can initiate separate exchange requests for multiple items.
• Self-shipped returns will only be reimbursed if they meet our return policy requirements, with a validated image of the courier receipt. Refunds for self-shipped returns will be initiated only after the items pass a quality check at our warehouse.

How to Return:

• Visit evam.co.in and log in to your account to fill out the return form
• Select the product(s) you wish to return/exchange.
• Submit the form with accurate and complete information.
• Upon verification by our customer support team, a reverse pickup will be arranged within 24-48 hours.
• If reverse pickup is unavailable in your area, you will be notified and asked to self-ship the product(s).

Guidelines for Self-Shipping:

• If your location is not serviced by our courier partner, you will need to self-ship the product(s) back to us.
• (A Rs.100 voucher will be issued for self-shipped returns, redeemable on our website, subject to return inspection and quality check upon arrival at our warehouse.)

Return/Refund Exclusions:

Products purchased using combo offers or gift cards are not eligible for returns or refunds. However, size exchanges are allowed subject to availability.

Please note: 

Items bought under special offer price brackets are not eligible for return.

Return Address: 527, 11th cross, kodandarampura, Sadashivnagar Bangalore 560080

For any queries which have not been answered in our Returns and Refund policy, kindly reach out to evam.co.in

Terms of Use

This website is operated by EVAM.CO.IN. Throughout the site, the terms “we”, “us” and “our” refer to EVAM.CO.IN. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

MODIFICATIONS TO THE SERVICE AND PRICES:

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

ACCURACY OF BILLING AND ACCOUNT INFORMATION:

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS:

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

PERSONAL INFORMATION:

Your submission of personal information through the store is governed by our Privacy Policy.

TRADEMARKS:

Any violation, illegal or unauthorized usage of our trademarks, name, logos, whether registered or under registration will be liable for legal action.

COPYRIGHT:

The compilation of all content on this site, such as text, images, graphics, logos, digital compilations, audio clips and software is the exclusive property of EVAM.CO.IN. Any violation, illegal or unauthorized usage of them will be liable for legal action.